We want you to be sure Ovyrena fits your business before you pay, which is why every new account starts with a 30-day free trial and no credit card. This policy explains when a refund is available after you subscribe.
1. Free trial
The trial is free. Nothing is charged unless you choose a Plan.
2. Monthly plans
Monthly subscriptions can be cancelled at any time and remain active until the end of the paid month. Because you can try every feature free for 30 days before paying, monthly payments are not refunded, including for partly used months.
3. Annual plans
If you are not satisfied, you can request a full refund within 14 days of an annual payment, both the first one and each yearly renewal. After those 14 days the annual payment is not refunded, but you can cancel at any time so that the plan does not renew.
4. Plan changes
When you upgrade, the payment for the new plan is calculated pro rata, so you only pay the difference for the rest of the period. Downgrades take effect at the end of the period and are not refunded.
5. Exceptions
We refund any charge made in error, such as a duplicate payment, and may refund at our discretion when the Service was unavailable for a significant time.
6. How to request a refund
Email support@ovyrena.com with your Company name and the email of the Owner account. Approved refunds are issued by our payment partner Lemon Squeezy to the original payment method, usually within 5–10 business days depending on your bank.